Tag: systems
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Five Locations, One Deadline, Zero Answers
Q1 tax filing took 90 minutes longer than it should have because invoices lived in five different places and nobody told anyone else.
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The Back of the Card
Three months of notes said the wrong thing. The correct answer was in my pocket the whole time.
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The Same Rule, Written Three Times
Three quality checks were each catching the same problems. None of them caught the one that mattered.
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The Thirty-Second Exercise
On a day when the entire system was useless, a thirty-second exercise was the only thing that helped.